Personal Information You Provide
When you register for an account, use our platform, or communicate with us, we collect:
| Information Type | Examples |
|---|---|
| Account Information | Name, email address, password, username, profile picture |
| Professional Information | Company name, website URL, industry, niche categories |
| Payment Information | Billing address, payment method details (processed securely via Stripe/PayPal) |
| Social Media Information | Facebook page connections, Instagram business accounts, social media statistics and insights |
| Communication Data | Messages sent through our platform, support requests, feedback |
| Campaign Data | Influencer campaign details, content submissions, performance metrics |
Information Automatically Collected
When you visit our website or use our services, we automatically collect:
- Log Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent
- Device Information: Device type, device identifiers, mobile network information
- Usage Data: Features used, actions taken, interaction with platform elements
- Location Data: General geographic location based on IP address
Information from Third Parties
We may receive information about you from:
- Social media platforms (when you connect your accounts)
- Payment processors (payment confirmations, not full payment details)
- Marketing partners and analytics providers
How We Collect Information {#how-we-collect-information}
We collect information through:
- Direct Registration: When you create an account
- Social Media Connections: When you link Facebook/Instagram accounts
- Platform Usage: When you create campaigns, messages, or use features
- Cookies and Similar Technologies: As described in our Cookie Policy
- Third-Party Integrations: Through connected services
How We Use Your Information {#how-we-use-your-information}
We use your information for the following purposes:
Platform Operations
- Create and manage your account
- Process influencer campaigns and collaborations
- Calculate and display social media statistics
- Facilitate communication between brands and influencers
- Process payments and transactions
Platform Improvement
- Analyze usage patterns to improve features
- Debug and fix technical issues
- Develop new services and features
- Conduct research and analytics
Communications
- Send service-related notifications
- Respond to support requests
- Send marketing communications (with opt-out option)
- Provide important updates about our services
Security and Compliance
- Detect and prevent fraud
- Enforce our Terms of Service
- Comply with legal obligations
- Protect the rights and safety of users
Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process your data based on:
- Contract Performance: To provide our services
- Legitimate Interests: To improve our platform and ensure security
- Consent: For marketing communications and cookies
- Legal Compliance: To meet regulatory requirements
Sharing Your Information {#sharing-your-information}
We share information only in these specific circumstances:
With Other Users
| Information | Shared With | Visibility |
|---|---|---|
| Public Profile | All platform users | Name, photo, bio, follower counts |
| Campaign Details | Campaign participants | As needed for collaboration |
| Messages | Message recipients | Private conversations |
| Social Stats | Brands/Influencers | Based on platform features |
With Service Providers
We share necessary information with:
- Payment Processors: Stripe, PayPal (payment processing)
- Cloud Services: AWS, DigitalOcean (hosting)
- Analytics Providers: Google Analytics (usage analysis)
- Customer Support: Zendesk, Intercom (support tickets)
- Email Services: SendGrid, Mailchimp (communications)
Legal Requirements
We may disclose information if required by:
- Law enforcement or government agencies
- Court orders or legal processes
- To protect our legal rights
Business Transfers
If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
With Your Consent
We may share information for other purposes with your explicit consent.